How to Record From Streamate: A Quick Guide

Record public Streamate shows with the CaptureGem desktop app on Windows, macOS, and Linux. You don't need a Streamate account.

1. Install CaptureGem

Download CaptureGem for Windows, macOS, or Linux, or update to the latest version, then open the desktop app.

2. Copy the room link

Open the model's room and copy the address from your browser's address bar, such as https://streamate.com/cam/model_username. The username is the last part of the address.

3. Add the stream

1. On the Record tab, paste the link into Enter URL or Username in the Add Stream panel. CaptureGem selects Streamate for you. You can also choose Streamate under Select Website and type just the username.
2. Leave Monitor Only off so the stream is saved.
3. Click Add Stream.

CaptureGem Record tab with Streamate selected in the Add Stream panel

4. Record the show

If the model is in a public show, the status changes to Recording within a few seconds. Otherwise the Status column tells you why:

• Private: the model is in a private, exclusive or gold show, or on a break.
• Offline: the model is offline. A misspelled username also shows Offline, so check the spelling if a model you know is live stays offline.
• Errored: the room could not be checked or recorded.

Hover over a status to see more detail, including the reason for an Errored status. Select a model to see its Actions, such as End Recording and Open Video Folder.

CaptureGem Record tab with several models recording and the Actions panel open for the selected model

Free version and auto-record

• Free: saves up to 5 minutes per recording and lets you add up to 10 models. It records a model only if they're live when you add or start them, so start the recording again if the model was offline.
• Premium: removes those limits and adds auto-record, which starts recording whenever the model comes online and restarts after a disconnect.

To turn on auto-record, select the model on the Record tab, click Modify Auto Record under Actions, choose Record Always, and click Confirm. To auto-record every model you add, turn on Auto Record All Newly Added Models in Settings.

CaptureGem Recording Settings dialog with Record Always selected

Open the Monitor tab to see live previews of everything you are recording.

CaptureGem Monitor tab showing live previews of the streams being recorded

5. Find your recording

When a recording ends, CaptureGem converts it into a video file; long recordings take a little while. Then:

• Open the Review tab to play, trim, tag or delete it.
• Or click Open Video Folder on the Record tab to open the folder it was saved in.

CaptureGem Review tab listing finished recordings with Play, Edit and Delete buttons

Recordings are saved as MP4 files by default. With Premium, each file is up to 60 minutes long by default, and auto-record starts the next file straight away. You can change the save location, the file length (Cap Video Segments at Duration (Minutes)) and the file container in Settings.

CaptureGem Basic Settings with Auto Record All Newly Added Models and Cap Video Segments at Duration

Streamate notes and troubleshooting

• Show turns private or ends while recording: CaptureGem checks the room again and ends the recording as Private or Offline. The part recorded before that is kept and converted as usual.
• Quality: CaptureGem records the highest quality Streamate offers for the show.
• Private shows: CaptureGem records public shows. If you can watch a private show in your own browser, Premium's Proxy feature can save it; see the proxy guide for Windows, macOS or Linux.

If a recording keeps failing, update CaptureGem to the latest version, check that the stream plays in your browser, and ask in our Discord community. Premium members can also send a failed recording to support.

Browse all supported sites · Download CaptureGem