How to Record From Superlive: A Quick Guide

Record public Superlive broadcasts with the CaptureGem desktop app on Windows, macOS, and Linux. You don't need a Superlive account.

1. Install CaptureGem

Download CaptureGem for Windows, macOS, or Linux and open the desktop app. Use CaptureGem 2.14.13 or later; earlier versions could play the broadcast's sound through your speakers while recording. Keep the CaptureGem window open while recording: CaptureGem records Superlive in a hidden, muted browser window inside the desktop app, so the standalone recorder can't record Superlive on its own.

2. Copy the profile link

Open the broadcaster's profile on Superlive and copy the address from your browser's address bar, such as https://superlive.chat/profile/123456. CaptureGem saves the number at the end, the broadcaster's stable profile ID, so it finds their later broadcasts too.

A livestream link such as https://superlive.chat/livestream/123456 also works: CaptureGem looks up that broadcast once when you add it and saves its owner's stable profile ID. The numbers here are examples; use the ones from the actual page.

A display nickname is not a profile ID, and links with extra parts in the address, such as a language prefix, aren't recognized. Both show "Invalid username. Please enter a valid model username or URL." Use the profile link or just the number instead.

3. Add the stream

On the Record tab, paste the link into Enter URL or Username in the Add Stream panel. CaptureGem selects Superlive for you. You can also choose Superlive under Select Website and type just the profile ID. Leave Monitor Only off so the stream is saved, then click Add Stream.

CaptureGem Record tab with Superlive selected in the Add Stream panel
CaptureGem Record tab with Superlive selected in the Add Stream panel

4. Record the show

CaptureGem joins a live broadcast in a hidden browser window and waits up to 45 seconds for video; when it arrives, the status changes to Recording. Otherwise the Status column tells you why:

  • Offline: the broadcaster isn't live, the broadcast has ended, or the profile was deleted. Broadcasts that Superlive doesn't open to guests also show Offline.
  • Errored: the broadcast could not be checked or recorded.

Hover over a status to see more detail, including the reason for an Errored status.

Free version and auto-record

The free version saves up to 5 minutes per recording and lets you add up to 10 models. It records a model when you add or start them while they are live, so start the recording again if the model was offline. Premium removes those limits and adds auto-record: select the model on the Record tab, choose Modify Auto Record under Actions, and pick Record Always. CaptureGem then starts recording whenever the model comes online and restarts after a disconnect. To do this for every model you add, turn on Auto Record All Newly Added Models in Settings.

Open the Monitor tab to see live previews of everything you are recording.

5. Find your recording

When a recording ends, CaptureGem converts it into a video file; long recordings can take a little while. Open the Review tab to play, trim, tag or delete it, or click Open Video Folder on the Record tab. Recordings are saved as MP4 files by default. With Premium, each file is up to 60 minutes long by default, and auto-record starts the next file straight away. You can change the save location, the file length (Cap Video Segments at Duration (Minutes)) and the file container in Settings.

Superlive notes and troubleshooting

  • Broadcast ends while recording: When the broadcaster stops their video or leaves, the recording ends normally and is converted as usual.
  • "Invalid username. Please enter a valid model username or URL.": CaptureGem couldn't find a profile ID in what you entered, or couldn't look up the livestream link. Open the broadcaster's profile and use the profile link instead.
  • "Superlive requires a numeric profile ID or profile URL": The saved entry isn't a numeric profile ID. Remove it and add the broadcaster again with their profile link.
  • Sound from CaptureGem while recording: You're on a version before 2.14.13. Update CaptureGem; the hidden player then stays silent, and the sound is still saved in the recording.
  • Quality: CaptureGem records the video Superlive sends. To save disk space, set a limit for Superlive under Max Resolution Per Site in Settings > Advanced Settings. Larger videos are scaled down when the recording is converted; smaller ones are never enlarged.

If a recording keeps failing, update CaptureGem, check that the stream plays in your browser, and ask in our Discord community. Premium members can also send a failed recording to support.

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